This Cookie Policy explains how Koala88 Casino (“Koala88”, “we”, “us”, “our”) uses cookies and similar technologies on our online casino website and related services made available to users located in Australia. This Policy should be read together with our Privacy Policy and Terms and Conditions. By accessing or using our website, you acknowledge that you have been informed about our use of cookies in accordance with this Cookie Policy.
1. Scope and purpose of this Cookie Policy
This Cookie Policy applies to all web pages, features, and content provided through the Koala88 Casino website that are accessible to users residing in Australia. Its purpose is to inform you about the categories of cookies we use, the data they collect, the legal basis for their use, and the options available to you to manage or disable cookies through your browser or device settings.
2. What cookies are
Cookies are small text files that are placed on your computer, mobile phone, or other internet-enabled device when you visit a website. Cookies enable the website to recognise your device, store certain information about your preferences or past actions, and support the secure and efficient operation of online services. Some cookies are set directly by Koala88 Casino (first-party cookies), while others may be set by third-party service providers (third-party cookies).
3. Types of cookies used on the Koala88 Casino website
Koala88 Casino uses different types of cookies to ensure the proper functioning of the website, to improve user experience, and to meet our legal and regulatory obligations in Australia. The main categories of cookies we use are described below.
| Type of cookie | Purpose | Typical duration |
|---|---|---|
| Strictly necessary | Enable core site functions, security, and account access | Session or short-term |
| Functional | Remember user preferences and enhance usability | Session or persistent |
| Analytics and performance | Collect aggregated usage statistics to improve services | Persistent |
| Advertising and marketing | Deliver and measure relevant marketing communications | Persistent |
3.1 Strictly necessary cookies
Strictly necessary cookies are essential for the operation of the Koala88 Casino website and cannot be switched off via our internal tools. They are usually set in response to actions made by you, such as logging into your account, setting privacy preferences, initiating a deposit or withdrawal, placing a bet, or completing forms. These cookies support security features, session management, and load balancing. Without these cookies, the website and our core gaming services may not function correctly.
3.2 Functional cookies
Functional cookies enable the website to remember information you have provided and choices you have made, such as your preferred language, region settings for Australia, display options, or previously selected game filters. These cookies help us provide a more consistent and user-friendly experience. If you disable functional cookies, certain personalised features may not be available or may not perform as intended.
3.3 Analytics and performance cookies
Analytics and performance cookies collect information about how visitors use the Koala88 Casino website, including which pages are visited most frequently, how users move around the site, and whether they encounter error messages. We use this data in aggregated and anonymised form to analyse site performance, identify technical issues, and improve our games, content, and user interface. These cookies may be provided by third-party analytics providers operating under contractual restrictions and applicable Australian data protection standards.
3.4 Advertising and marketing cookies
Advertising and marketing cookies may be used to deliver, measure, and optimise marketing communications related to Koala88 Casino, including online campaigns aimed at users in Australia. These cookies can record information about your interaction with our website and may be combined with information from third-party advertising networks to present content that is more relevant to your interests, subject to applicable advertising and gambling regulations. You can manage your preferences regarding such cookies as described in the section “Managing and disabling cookies”.
4. Cookies and personal information
Some cookies used by Koala88 Casino may involve the processing of personal information, such as an IP address, device identifiers, or login-related data. Where cookies lead to the processing of personal information, Koala88 Casino will handle such data in accordance with our Privacy Policy, applicable Australian privacy laws, and any other relevant regulatory obligations. We implement appropriate technical and organisational measures to safeguard the data collected via cookies and to restrict access to authorised personnel and service providers only.
5. Legal basis for using cookies
Our use of strictly necessary cookies is based on our legitimate interest in providing a secure, reliable, and functional online casino platform, as well as our legal and regulatory obligations relating to identity verification, responsible gambling, and fraud prevention in Australia. For non-essential cookies, including functional, analytics, and advertising cookies, we rely on your consent where required by applicable laws. When you first visit the Koala88 Casino website, you may be presented with a cookie banner or preference tool that allows you to accept or manage non-essential cookies.
6. Third-party cookies and service providers
Certain cookies used on the Koala88 Casino website may be set by third-party service providers, including analytics platforms, payment processors, security tools, or advertising networks. These third parties may process information collected through cookies for their own purposes, in accordance with their respective privacy and cookie policies. Koala88 Casino takes reasonable steps to ensure that such third parties process data in compliance with applicable Australian laws and contractual safeguards, but we do not control their independent use of information once it has been shared in accordance with those arrangements.
7. Managing and disabling cookies
You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences directly through settings or tools made available on the Koala88 Casino website, where applicable. In addition, most web browsers used in Australia allow you to manage cookies through their settings, including blocking cookies, deleting existing cookies, or receiving notifications before cookies are stored. Please note that if you block or delete certain cookies, especially strictly necessary or functional cookies, some features of the Koala88 Casino website may not operate correctly or may become unavailable.
8. Retention periods
Cookies are stored on your device for different durations, depending on their type and purpose. Session cookies are temporary and remain on your device only while your browser is open. They are automatically deleted when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them through your browser settings. Koala88 Casino configures cookie lifetimes in accordance with operational needs and applicable legal requirements in Australia, and does not retain cookie-based data for longer than is necessary for the purposes described in this Cookie Policy.
9. Changes to this Cookie Policy
Koala88 Casino may update this Cookie Policy from time to time to reflect changes in technology, legal or regulatory requirements in Australia, or our operational practices. Any material changes will be posted on this page with an updated “last revised” date or communicated through other appropriate channels. You are encouraged to review this Cookie Policy periodically to remain informed about our use of cookies and related technologies.
10. Contact information
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies on the Koala88 Casino website, you may contact our support team or data protection contact point using the contact details provided on our website. When contacting us, please include sufficient information to allow us to identify you and respond to your request in a timely and compliant manner.